Cookie Policy

INFORMATION ABOUT OUR USE OF COOKIES   Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.   A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.   We use the following cookies:   Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website (where we operate such secure areas for users), or to make use of other functionality or service in our website.   Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.   Specifically, we use the following cookies:  

• Google Analytics. These are used for marketing information, usage tracking and performance monitoring.

 

• Session Cookies. These are used for maintaining session information whilst a user is logged in to our website.

  Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.   You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.     Force24 Cookies & Tracking    Our organisation utilises Force24’s marketing automation platform.   Force24 cookies are first party cookies and are enabled at the point of cookie acceptance on this website. The cookies are named below:  

• F24_autoID
• F24_personID

  They allow us to understand our audience engagement thus allowing better optimisation of marketing activity.   f24_autoId – This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f24_personid. If this is left anonymous it will be deleted after 6 months . Non-essential, first party, 10 years, persistent.   f24_personId – This is an ID generated per individual contact in the Force24 system to be able to track behaviour and form submissions into the Force24 system from outside sources per user. This is used for personalisation and ability to segment decisions for further communications. Non-essential, first party, 10 years, persistent.   The information stored by Force24 cookies remains anonymous until:  

• Our website is visited via clicking from an email or SMS message, sent via the Force24 platform and cookies are accepted on the website.
• A user of the website completes a form containing email address from either our website or our Force24 landing pages. 

  The Force24 cookies will remain on a device for 10 years unless they are deleted.   Other Tracking    We also use similar technologies including tracking pixels and link tracking to monitor your viewing activities   Device & browser type and open statistics  All emails have a tracking pixel ( a tiny invisible image ) with a query string in the URL. Within the URL we have user details to identify who opened an email for statistical purposes.    Link Tracking  All links within emails and SMS messages sent from the Force24 platform contain a unique tracking reference, this reference helps us identify who clicked an email for statistical purposes.